!! WARNING !!
This site is NOT for the general public.

Already have a user@lowellma.gov  or user@lowell.k12.ma.us  email address?

1. Please use the Log in  area on the left
2. Enter your email address as the Username
3. Enter your network login password as the Password
4. Click on the Log in button
    

If not, have you registered as a New Account since 5/1/14?

1. Please use the Log in  area on the left
2. Enter the email address you confirmed when you set up your account as the Username
3. Enter the password you selected when you set up your account as the Password
4. Click on the Log in button
    

If neither of the above apply, and you have been instructed to access this site by City personnel, you will need to take a minute to create a new account.

1. Fill out the New Account form with your details
2. An email will immediately be sent to your email address
3. Read the email, and click on the web link it contains
4. Your new account will be confirmed and you will be logged in
5. Select the course you want to participate in
6. If you are prompted for an "enrolment key", use the one provided to you
7. From now on you will only need to enter your username and password
    

Questions? **

1. Contact the City of Lowell MIS Help Desk directly via 978-674-HELP (4357)
2. Be prepared to provide your full name, department/organization information, phone/email contact information, and the course you are attempting to take
3. If no one is available to assist you, please leave a message, and your call will be returned as soon as possible; there is no need to leave multiple messages

** Please note that Help Desk support is limited to helping you get into the City's Learning Management System; we are unable to home/personal computer support, or answer specific questions about the courses in the system.