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Is this your first time here?

This site is NOT for the general public.

Already have a user@lowellma.gov  or user@lowell.k12.ma.us  email address?

  • Please use the Log in  area on the left
  • Enter your email address as the Username
  • Enter your network login password as the Password
  • Click on the Log in button

If not, have you registered as a New Account since 5/1/14?

  • Please use the Log in  area on the left
  • Enter the email address you confirmed when you set up your account as the Username
  • Enter the password you selected when you set up your account as the Password
  • Click on the Log in button
If neither of the above apply, and you have been instructed to access this site by City personnel, you will need to take a minute to create a new account.
  • Fill out the New Account form with your details
  • An email will immediately be sent to your email address
  • Read the email, and click on the web link it contains
  • Your new account will be confirmed and you will be logged in
  • Select the course you want to participate in
  • If you are prompted for an "enrolment key", use the one provided to you
  • From now on you will only need to enter your username and password

Questions? **

School Users should contact the LPSD Helpdesk for help with their username and password 978-674-2024

All other users may contact the City of Lowell MIS Help Desk directly via 978-674-HELP (4357)

Be prepared to provide your full name, department/organization information, phone/email contact information, and the course you are attempting to take
If no one is available to assist you, please leave a message, and your call will be returned as soon as possible; there is no need to leave multiple messages

** Please note that Help Desk support is limited to helping you get into the City's Learning Management System; we are unable to home/personal computer support, or answer specific questions about the courses in the system.