Already have a user@lowellma.gov  or user@lowell.k12.ma.us  email address?

• Please use the Log in  area on the left
  
• Enter your email address as the Username
  
• Enter your network login password as the Password
  
• Click on the Log in button
  

 

If not, have you registered as a New Account since 5/1/14?

• Please use the Log in  area on the left
  
• Enter the email address you confirmed when you set up your account as the Username
  
• Enter the password you selected when you set up your account as the Password
  
• Click on the Log in button
  

 
If neither of the above apply, and you have been instructed to access this site by City personnel, you will need to take a minute to create a new account.

• Fill out the New Account form with your details
  
• An email will immediately be sent to your email address
  
• Read the email, and click on the web link it contains
  
• Your new account will be confirmed and you will be logged in
  
• Select the course you want to participate in
  
• If you are prompted for an "enrolment key", use the one provided to you
  
• From now on you will only need to enter your username and password
  

 

Questions? **

School Users should contact the LPSD Helpdesk for help with their username and password 978-674-2024

All other users may contact the City of Lowell MIS Help Desk directly via 978-674-HELP (4357)

Be prepared to provide your full name, department/organization information, phone/email contact information, and the course you are attempting to take
If no one is available to assist you, please leave a message, and your call will be returned as soon as possible; there is no need to leave multiple messages

** Please note that Help Desk support is limited to helping you get into the City's Learning Management System; we are unable to home/personal computer support, or answer specific questions about the courses in the system.